NOW: ServiceNow, Inc. Financials
ServiceNow, Inc. Income Statement
Total revenue
Net income
Gross margin TTM
77.53%
Operating margin TTM
13.74%
Net profit margin TTM
13.16%
Return on investment TTM
13.48%
| Period end | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 |
|---|---|---|---|---|
| Total revenue | 13,278,000,000 | 10,984,000,000 | 8,971,000,000 | 7,245,000,000 |
| Operating income | 1,824,000,000 | 1,364,000,000 | 762,000,000 | 355,000,000 |
| Net income | 1,748,000,000 | 1,425,000,000 | 1,731,000,000 | 325,000,000 |
All line items
| Line item | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 |
|---|---|---|---|---|
| Total revenue | 13,278,000,000 | 10,984,000,000 | 8,971,000,000 | 7,245,000,000 |
| Cost of revenue | 2,983,000,000 | 2,287,000,000 | 1,921,000,000 | 1,573,000,000 |
| Gross profit | 10,295,000,000 | 8,697,000,000 | 7,050,000,000 | 5,672,000,000 |
| Research and development expenses | 2,960,000,000 | 2,543,000,000 | 2,124,000,000 | 1,768,000,000 |
| General and administrative expenses | 1,123,000,000 | 936,000,000 | 863,000,000 | 735,000,000 |
| Selling and marketing expenses | 4,388,000,000 | 3,854,000,000 | 3,301,000,000 | 2,814,000,000 |
| Selling, general and administrative expenses | 5,511,000,000 | 4,790,000,000 | 4,164,000,000 | 3,549,000,000 |
| Other expenses | 0 | 0 | 0 | 0 |
| Operating expenses | 8,471,000,000 | 7,333,000,000 | 6,288,000,000 | 5,317,000,000 |
| Cost and expenses | 11,454,000,000 | 9,620,000,000 | 8,209,000,000 | 6,890,000,000 |
| Net interest income | 428,000,000 | 396,000,000 | 278,000,000 | 55,000,000 |
| Interest income | 451,000,000 | 419,000,000 | 302,000,000 | 82,000,000 |
| Interest expense | 23,000,000 | 23,000,000 | 24,000,000 | 27,000,000 |
| Depreciation and amortization | 738,000,000 | 465,000,000 | 562,000,000 | 342,000,000 |
| EBITDA | 2,999,000,000 | 2,226,000,000 | 1,594,000,000 | 768,000,000 |
| EBIT | 2,261,000,000 | 1,761,000,000 | 1,032,000,000 | 426,000,000 |
| Non-operating income (excl. interest) | -437,000,000 | -397,000,000 | -270,000,000 | -71,000,000 |
| Operating income | 1,824,000,000 | 1,364,000,000 | 762,000,000 | 355,000,000 |
| Total other income/expenses (net) | 437,000,000 | 374,000,000 | 246,000,000 | 44,000,000 |
| Income before tax | 2,261,000,000 | 1,738,000,000 | 1,008,000,000 | 399,000,000 |
| Income tax expense | 513,000,000 | 313,000,000 | -723,000,000 | 74,000,000 |
| Net income from continuing operations | 1,748,000,000 | 1,425,000,000 | 1,731,000,000 | 325,000,000 |
| Net income from discontinued operations | 0 | 0 | 0 | 0 |
| Other adjustments to net income | 0 | 0 | 0 | 0 |
| Net income | 1,748,000,000 | 1,425,000,000 | 1,731,000,000 | 325,000,000 |
| Net income deductions | 0 | 0 | 0 | 0 |
| Bottom line net income | 1,748,000,000 | 1,425,000,000 | 1,731,000,000 | 325,000,000 |
| EPS | 2 | 1 | 2 | 0.32 |
| Diluted EPS | 2 | 1 | 2 | 0.32 |
| Weighted average shares outstanding | 1,037,000,000 | 1,029,170,000 | 1,020,685,000 | 1,007,150,000 |
| Weighted average diluted shares outstanding | 1,047,000,000 | 1,042,115,000 | 1,027,955,000 | 1,017,675,000 |
ServiceNow, Inc. Balance Sheet
Total assets
Total liabilities & equity
Liquidity ratio MRQ
—
Current ratio MRQ
—
Long-term debt / assets MRQ
2,291,000,000%
Total debt / assets MRQ
—
| Period end | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 |
|---|---|---|---|---|
| Total assets | 26,038,000,000 | 20,383,000,000 | 17,387,000,000 | 13,299,000,000 |
| Total liabilities | 13,074,000,000 | 10,774,000,000 | 9,759,000,000 | 8,267,000,000 |
| Total equity | 12,964,000,000 | 9,609,000,000 | 7,628,000,000 | 5,032,000,000 |
All line items
| Line item | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 |
|---|---|---|---|---|
| Cash and cash equivalents | 3,726,000,000 | 2,304,000,000 | 1,897,000,000 | 1,470,000,000 |
| Short-term investments | 2,558,000,000 | 3,458,000,000 | 2,980,000,000 | 2,810,000,000 |
| Cash and short-term investments | 6,284,000,000 | 5,762,000,000 | 4,877,000,000 | 4,280,000,000 |
| Net receivables | 2,627,000,000 | 2,240,000,000 | 2,036,000,000 | 1,725,000,000 |
| Accounts receivable | 2,627,000,000 | 2,240,000,000 | 2,036,000,000 | 1,725,000,000 |
| Other receivables | 0 | 0 | 0 | 0 |
| Inventory | 0 | 0 | 0 | 0 |
| Prepaid expenses | 0 | 0 | 0 | 0 |
| Other current assets | 970,000,000 | 1,185,000,000 | 864,000,000 | 649,000,000 |
| Total current assets | 9,881,000,000 | 9,187,000,000 | 7,777,000,000 | 6,654,000,000 |
| Property, plant and equipment (net) | 3,095,000,000 | 2,456,000,000 | 2,073,000,000 | 1,735,000,000 |
| Goodwill | 3,578,000,000 | 1,273,000,000 | 1,231,000,000 | 824,000,000 |
| Intangible assets | 1,121,000,000 | 209,000,000 | 224,000,000 | 232,000,000 |
| Goodwill and intangible assets | 4,699,000,000 | 1,482,000,000 | 1,455,000,000 | 1,056,000,000 |
| Long-term investments | 5,316,000,000 | 4,111,000,000 | 3,203,000,000 | 2,117,000,000 |
| Tax assets | 1,056,000,000 | 1,385,000,000 | 1,508,000,000 | 636,000,000 |
| Other non-current assets | 1,991,000,000 | 1,762,000,000 | 1,371,000,000 | 1,101,000,000 |
| Total non-current assets | 16,157,000,000 | 11,196,000,000 | 9,610,000,000 | 6,645,000,000 |
| Other assets | 0 | 0 | 0 | 0 |
| Total assets | 26,038,000,000 | 20,383,000,000 | 17,387,000,000 | 13,299,000,000 |
| Total payables | 204,000,000 | 230,000,000 | 249,000,000 | 383,000,000 |
| Accounts payable | 204,000,000 | 68,000,000 | 126,000,000 | 274,000,000 |
| Other payables | 0 | 162,000,000 | 123,000,000 | 109,000,000 |
| Accrued expenses | 0 | 896,000,000 | 817,000,000 | 640,000,000 |
| Short-term debt | 112,000,000 | 102,000,000 | 89,000,000 | 96,000,000 |
| Capital lease obligations (current) | 0 | 0 | 0 | 0 |
| Tax payables | 0 | 162,000,000 | 123,000,000 | 109,000,000 |
| Deferred revenue | 8,314,000,000 | 6,819,000,000 | 5,785,000,000 | 4,660,000,000 |
| Other current liabilities | 1,813,000,000 | 311,000,000 | 425,000,000 | 226,000,000 |
| Total current liabilities | 10,443,000,000 | 8,358,000,000 | 7,365,000,000 | 6,005,000,000 |
| Long-term debt | 2,291,000,000 | 1,489,000,000 | 1,488,000,000 | 1,486,000,000 |
| Capital lease obligations (non-current) | 800,000,000 | 687,000,000 | 707,000,000 | 650,000,000 |
| Deferred revenue (non-current) | 120,000,000 | 95,000,000 | 81,000,000 | 70,000,000 |
| Deferred tax liabilities (non-current) | 0 | 0 | 0 | 0 |
| Other non-current liabilities | -580,000,000 | 145,000,000 | 118,000,000 | 56,000,000 |
| Total non-current liabilities | 2,631,000,000 | 2,416,000,000 | 2,394,000,000 | 2,262,000,000 |
| Other liabilities | 0 | 0 | 0 | 0 |
| Capital lease obligations | 800,000,000 | 687,000,000 | 707,000,000 | 650,000,000 |
| Total liabilities | 13,074,000,000 | 10,774,000,000 | 9,759,000,000 | 8,267,000,000 |
| Treasury stock | -3,045,000,000 | -1,219,000,000 | -535,000,000 | 0 |
| Preferred stock | 0 | 0 | 0 | 0 |
| Common stock | 1,000,000 | 0 | 0 | 0 |
| Retained earnings | 5,242,000,000 | 3,494,000,000 | 2,069,000,000 | 338,000,000 |
| Additional paid-in capital | 10,747,000,000 | 7,402,000,000 | 6,131,000,000 | 4,796,000,000 |
| Accumulated other comprehensive income/loss | 19,000,000 | -68,000,000 | -37,000,000 | -102,000,000 |
| Other stockholders' equity | 0 | 0 | 0 | 0 |
| Total stockholders' equity | 12,964,000,000 | 9,609,000,000 | 7,628,000,000 | 5,032,000,000 |
| Total equity | 12,964,000,000 | 9,609,000,000 | 7,628,000,000 | 5,032,000,000 |
| Minority interest | 0 | 0 | 0 | 0 |
| Total liabilities and total equity | 26,038,000,000 | 20,383,000,000 | 17,387,000,000 | 13,299,000,000 |
| Total investments | 7,874,000,000 | 7,569,000,000 | 6,183,000,000 | 4,927,000,000 |
| Total debt | 3,203,000,000 | 2,278,000,000 | 2,284,000,000 | 2,232,000,000 |
| Net debt | -523,000,000 | -26,000,000 | 387,000,000 | 762,000,000 |
ServiceNow, Inc. Cash Flow Statement
Cash from operations
Cash from investing
Cash flow / share TTM
—
Revenue / share TTM
—
Operating cash flow TTM
—
| Period end | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 |
|---|---|---|---|---|
| Cash from operations | 5,444,000,000 | 4,267,000,000 | 3,398,000,000 | 2,723,000,000 |
| Cash from investing | -1,689,000,000 | -2,501,000,000 | -2,167,000,000 | -2,583,000,000 |
| Cash from financing | -2,340,000,000 | -1,343,000,000 | -803,000,000 | -344,000,000 |
| Net change in cash | 1,416,000,000 | 406,000,000 | 429,000,000 | -257,000,000 |
All line items
| Line item | 31/12/2025 | 31/12/2024 | 31/12/2023 | 31/12/2022 |
|---|---|---|---|---|
| Net income | 1,748,000,000 | 1,425,000,000 | 1,731,000,000 | 325,000,000 |
| Depreciation and amortization | 738,000,000 | 564,000,000 | 562,000,000 | 433,000,000 |
| Deferred income tax | 249,000,000 | 98,000,000 | -857,000,000 | 15,000,000 |
| Stock-based compensation | 1,955,000,000 | 1,746,000,000 | 1,604,000,000 | 1,401,000,000 |
| Change in working capital | 29,000,000 | -65,000,000 | -101,000,000 | 174,000,000 |
| Accounts receivable | -312,000,000 | -254,000,000 | -300,000,000 | -340,000,000 |
| Inventory | 0 | 0 | 0 | 0 |
| Accounts payable | 55,000,000 | -52,000,000 | -142,000,000 | 172,000,000 |
| Other working capital | 286,000,000 | 241,000,000 | 341,000,000 | 342,000,000 |
| Other non-cash items | 725,000,000 | 499,000,000 | 459,000,000 | 375,000,000 |
| Net cash from operating activities | 5,444,000,000 | 4,267,000,000 | 3,398,000,000 | 2,723,000,000 |
| Investments in property, plant and equipment | -868,000,000 | -852,000,000 | -694,000,000 | -550,000,000 |
| Acquisitions (net) | -1,084,000,000 | -113,000,000 | -279,000,000 | -91,000,000 |
| Purchases of investments | -3,870,000,000 | -5,212,000,000 | -4,709,000,000 | -4,205,000,000 |
| Sales/maturities of investments | 4,138,000,000 | 3,752,000,000 | 3,522,000,000 | 2,245,000,000 |
| Other investing activities | -5,000,000 | -76,000,000 | -7,000,000 | 18,000,000 |
| Net cash from investing activities | -1,689,000,000 | -2,501,000,000 | -2,167,000,000 | -2,583,000,000 |
| Net debt issuance | 0 | 0 | 0 | -94,000,000 |
| Long-term net debt issuance | 0 | 0 | 0 | -94,000,000 |
| Short-term net debt issuance | 0 | 0 | 0 | 0 |
| Net stock issuance | -1,570,000,000 | -696,000,000 | -538,000,000 | 177,000,000 |
| Net common stock issuance | -1,570,000,000 | -696,000,000 | -538,000,000 | 177,000,000 |
| Common stock issuance | 270,000,000 | 0 | 0 | 177,000,000 |
| Common stock repurchased | -1,840,000,000 | -696,000,000 | -538,000,000 | 0 |
| Net preferred stock issuance | 0 | 0 | 0 | 0 |
| Net dividends paid | 0 | 0 | 0 | 0 |
| Common dividends paid | 0 | 0 | 0 | 0 |
| Preferred dividends paid | 0 | 0 | 0 | 0 |
| Other financing activities | -770,000,000 | -647,000,000 | -265,000,000 | -427,000,000 |
| Net cash from financing activities | -2,340,000,000 | -1,343,000,000 | -803,000,000 | -344,000,000 |
| Effect of FX changes on cash | 1,000,000 | -17,000,000 | 1,000,000 | -53,000,000 |
| Net change in cash | 1,416,000,000 | 406,000,000 | 429,000,000 | -257,000,000 |
| Cash at end of period | 3,726,000,000 | 2,310,000,000 | 1,904,000,000 | 1,475,000,000 |
| Cash at beginning of period | 2,310,000,000 | 1,904,000,000 | 1,475,000,000 | 1,732,000,000 |
| Operating cash flow | 5,444,000,000 | 4,267,000,000 | 3,398,000,000 | 2,723,000,000 |
| Capital expenditure | -868,000,000 | -852,000,000 | -694,000,000 | -550,000,000 |
| Free cash flow | 4,576,000,000 | 3,415,000,000 | 2,704,000,000 | 2,173,000,000 |
| Income taxes paid | 283,000,000 | 230,000,000 | 127,000,000 | 45,000,000 |
| Interest paid | 22,000,000 | 23,000,000 | 23,000,000 | 24,000,000 |